The SHARE NOW app is not only the key to our cars, but also the key to your car-sharing account.
You can log in to your SHARE NOW account directly via the app. From here you can edit your personal details, manage your payment profiles, validate your driver's licence, download your invoices, and adjust your mailing and privacy preferences.
This usually means that a payment could not be collected from your default payment profile. For example, your credit card may have expired or your payment may have bounced back to due insufficient funds.
Don't worry, your account will be unlocked as soon as the outstanding amount has been paid.
You can always request your magic PIN in the app:
Open the app ▶ Menu ▶ My account ▶ Request PIN
We will then send your PIN to your mobile phone number via SMS. Your PIN cannot be changed.
Is your account already locked after entering the wrong PIN too many times? No worries, you can easily unlock it yourself:
Follow the app unlock instructions ▶ Enter your driver's license number
Your account will then be unlocked and the PIN will be sent to your mobile phone number via SMS.
No longer have access to your mobile phone number? No problem, just give us a call!
Open the app ▶ Menu ▶ Account ▶ Upload new driver's license
Validation typically takes less than 24 hours. Please note that you should only update your driver's license if it is about to expire or if your personal information has changed.
Open the app ▶ Menu ▶ My account ▶ Edit account information
After you enter your new email address, we will send you an activation link to your new email address. You will need to confirm the change by clicking on the activation link in the email.
For security reasons, you can only change names in our systems upon request. Please contact our Customer Support to request a name change.
If your company has a Corporate Account and you have been appointed as an admin, you can log in to manage your Corporate Account here.
If you already have your new driver's license with you, simply upload it for validation directly in the SHARE NOW app.
Open the app ▶ Menu ▶ Account ▶ Upload new driver's license
Validation typically takes less than 30 minutes, but can take up to 24 hours.
No. We're legally required to inform you about upcoming debits from your account. If you don’t wish to receive invoices (attached as PDF) as future emails, please contact us directly.
Sharing your account with another driver is only allowed if you add an additional driver to a pre-booking in advance. An additional driver fee of 50 kr. per day applies.
Alternatively, if a friend or family needs to use a car, you can invite them to create their own SHARE NOW account using our Friend Referral scheme. What's more – you'll both earn driving credit!
Open the app ▶ Menu ▶ My account ▶ Edit profile
You will need to enter your Magic PIN to change your phone number, but that's all. You can change your SHARE NOW phone number by yourself without the need for any complex verification.
If you'd like to close or deactivate your account, please send an email to our customer centre.
Subscribing to our newsletter via the SHARE NOW app is the best way to stay up to date with the latest deals. Simply follow these steps to sign up: Open the app ▶ My account ▶ My profile ▶ Edit profile ▶ Edit mailing and privacy preferences ▶ Privacy Preferences To receive the latest news and updates, make sure you check "Yes, I want to receive SHARE NOW offers such as discounts, promotions, and updates (optional)".
Pro-tip: If you want to be sure you receive the latest deals and discounts from our partners make sure to also select “Yes, I would like to receive discounts, free products, and special benefit offers from SHARE NOW partners.” By enabling partner consent, we can send you even better offers.
Your privacy and safety are our main concerns. We handle all of your data with utmost care and you can decide how we process them by opting in or out at any moment, following the steps above.