Pre-booking is free and lets you decide exactly where and when you want your car. We'll bring your pre-booked car within walking distance of your requested pick-up address — within the Home Area, of course!
Pre-booking is exclusively available for long-term rentals from 1 to 30 days.
Currently, you can pre-book a car from 1 to 100 days in advance.
Don't worry. We'll make sure the car stays reserved for you up to 1 hour after your requested pick-up time.
After 1 hour, your pre-booking will be automatically cancelled and you will be charged 1 full rental day (24 hours).
Your car will be ready for you at your pick-up location roughly 1 hour before start time. We'll notify you as soon as the car is ready for you.
Our goal is to make sure you don't have to walk more than 10 minutes (roughly 800 m) to reach your pre-booked car.
In some SHARE NOW cities, we operate station-based car-sharing where cars do not "free-float" but are rented from fixed stations.
We'll notify you when the car is ready for you. Simply open the SHARE NOW app. The car will already be reserved for you on the map. Just walk over and start your trip in the app!
For short trips in the city, only the person who owns the account may drive the car. However, if you pre-book a trip for 1 to 30 days, an additional driver can be added to your booking for a fee of 8,99 € per day.
Once the pre-booked car has been reserved for you 1 hour before start time, you will not be able to reserve or rent other SHARE NOW cars.
You can simply cancel your pre-booking via the app:
Open the app ▶ Menu ▶ Trips ▶ Upcoming trips ▶ Cancel booking
Cancellations are free if you do so at least 3 hours before your start time. After that, a late cancellation fee will be charged, as we would have set aside the car just for you. We hope that sounds fair!
You don't have to charge our cars, but if you do, the cost is on us! Simply check the app for all partner charging stations in your area.
Austria
SMATRICS (Vienna)
France
Belib' (Paris)
Germany
Innogy, Vatenfall, The New Motion Deutschland (Berlin)
RheinEnergie (Cologne)
RheinEnergie, SWD (Dusseldorf)
EnBW (Hamburg)
SWM (Munich)
Stadtwerke Stuttgart (Stuttgart)
Italy
BeCharge (Milan)
Enel X (Milan)
Netherlands
Vattenfall (formerly Nuon)
TotalEnergies
Spain
Charging hubs (park and charge in our exclusive parking garages in Madrid)
We charge the cars for you in Paris so you don't have to. However, if you've chosen an hourly or daily rate and absolutely need to charge your car, here's how to do it:
1. Look for an available charging station via the app. If you find yourself outside the home area, here's an overview of all charging stations (Note: some charging stations may not be compatible with our cars. You may have to pay for the charging).
2. Once you are at the station, tap on 'Start charging'. Please note that in very few cases, you must plug the cable in before tapping on 'Start charging'.
3. Type in the charging pole number in the app. Select an available charging pole and enter the number in the app. The charging pole number is on the pole itself, just below the QR code. In case of fast charging, you might also be required to select the cable you’ll use on the charging station’s screen.
4. Plug the cable into the car and the charging pole. Connect the cable to the car first. The cable is in the trunk or attached to the charging pole in case of a fast charging station. Make sure the engine is switched off and all doors and windows are closed.
5. Tap on 'Start charging' again on your smartphone and wait for the charging session to begin.
6. End your trip via the app. Done!
Yes, absolutely. If you'd like to add an additional driver to your pre-booking, you can do so via the SHARE NOW app.
You can invite new or current SHARE NOW users to become a second drivers on your pre-booked trip. At the trip checkout, we'll give you a unique invitation link to share with your chosen co-pilot. Once they accept this invitation, their driver status will be activated.
Additional driver not a SHARE NOW user yet? No problem! They can simply create and validate an account before accepting your invitation to drive via the magic link shared with you.
An additional driver cost of 8,99 € per day will be applied.
Additional drivers must meet the minimum age requirement for the category of car booked.